Recordings of live presentations from our conferences, workshops or studio.
Duration: 30 to 70 minutes
Jessica Fillinger is a community manager with experience in mobile strategy, crisis communication, content development and digital analytics. Jessica spends her days liking, RTing, hearting and sharing content for New York's #1 hospital, NewYork-Presbyterian Hospital. As a community manager, Jessica specializes in service recovery and developing multimedia content to increase community engagement; her phone is never off. Before joining the #hcsm space, Jessica served the City of New York under the Bloomberg Administration for two years, overseeing online communications and social strategy for the Department of Education. @jessicafill